Due to the nature of our products and wholesale pricing structure, we do not accept returns or exchanges once an order has been processed or shipped.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please notify us within 24 hours of delivery so we can review the issue and determine eligibility for a resolution.
How to Report an Issue
Contact us within 24 hours of delivery
Provide your order number and detailed description of the issue
Include clear photos of the damaged or incorrect items
Do not discard any packaging materials
Our Commitment
While all sales are final, we stand behind the quality of our products. If there is a legitimate issue with your order, we will work with you to find a fair resolution.
Quality Assurance
All products are thoroughly inspected and lab tested before shipping. Each order includes a Certificate of Analysis (COA) and full compliance documentation.
Need Help?
If you have questions about this policy or need to report an issue with your order, please contact us immediately:
Email: support@thcawholesale.com
Phone: Available on our contact page
✔
Age Verification Required
This website contains hemp-derived products.
You must be 21 years of age or older to enter this site.